Contacts
What you should know
The easiest way to get answers about your benefits is to ask the HealthJoy concierge team! A member of their team can help guide you to the right benefit, answer questions, and even help you look for ways to save money on prescriptions or medical bills! Download the app!
You can also reach out directly to our partners through the contact info below!
Benefit Navigation & Advocacy
HealthJoy
(877) 500-3212
go.healthjoy.com/activate
My Health
MEDICAL –
Aetna | (800) 899-4165
www.aetna.com
BCBS (Pineville, LA, and Champaign, IL only)
(800) 363-9150 | www.lablue.com
Firefly Health | (888) 897-1887
www.fireflyhealth.com/with/plastipak
TELEMEDICINE –
Aetna – Teladoc | (855) 835-2362
www.teladoc.com/aetna
BCBS – (Pineville, LA, and Champaign, IL only)
BlueCare | (855) 269-3554
www.bluecarela.com
Firefly Health | (888) 897-1887
www.fireflyhealth.com/with/plastipak
RX (PRESCRIPTION DRUG) – CVS Caremark
(844) 337-6974
www.caremark.com
DENTAL – Aetna
(877) 238-6200
www.aetna.com
VISION – Aetna
(877) 973-3238
www.aetnavision.com
MENTAL HEALTH – Lyra
(877) 316-0625
plastipak.lyrahealth.com
HEALTH PLAN REIMBURSEMENT – Garner
(866) 761-9586
www.getgarner.com/start
DIABETES MANAGEMENT – Livongo
(800) 945-4355
join.livongo.com/plastipak
PHYSICAL THERAPY & MSK– Hinge Health
(855) 902-2777
www.hingehealth.com/plastipak
SECOND OPINION – 2nd.MD
(866) 841-2575
www.2nd.md/plastipak
WEIGHT MANAGEMENT – WW
(866) 204-2885
www.ww.com/plastipak
TOBACCO CESSATION – Quit for Life
(866) QUIT-4-LIFE
www.quitnow.net
My Money
HEALTH SAVINGS ACCOUNT (HSA) & DEPENDENT CARE FLEXIBLE SAVINGS ACCOUNT (DCFSA) – Inspira
(844) 729-3539
www.inspirafinancial.com
DISABILITY INSURANCE CLAIMS – Hartford
(888) 301-5615
www.thehartford.com/employee-benefits/claims
LIFE & AD&D INSURANCE CLAIMS – Hartford
(888) 563-1124
Life Insurance Continuation: (877) 320-0484
ACCIDENT/CRITICAL ILLNESS/HOSPITAL INDEMNITY – Hartford
(866) 547-4205
www.thehartford.com/employeebenefits/claims
401(k) – Empower
(833) 961-5273
www.empowermyretirement.com
My Life
EMPLOYEE ASSISTANCE PROGRAM (EAP) – Telus Health
(888) 456-1324 | Spanish: (888) 732-9020
one.telushealth.com
CHILD/ELDER/PET CARE – Care.com
www.care.com/yourbenefits
ID: Global ID Number (found in Workday)
TRAVEL ASSISTANCE – Hartford
U.S. and Canada: (800) 243-6108
Outside U.S.: (202) 828-5885
Email: assist@lmglobal.com
PET INSURANCE – Nationwide
(877) 738-7874
www.petinsurance.com/plastipak